Tech Help Training Conference 2019 has ended

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Tech Help Training Conference 2019

8:00am EDT

Welcome Session / Ice Breaker Rm 340 Franklin Hall

9:00am EDT

Keynote - Impact of Student Employees Rm 340 Franklin Hall

10:00am EDT

Customer Service Rm 340 Franklin Hall Customer Service LeadershipLIMITED Rm 339 Franklin Hall

11:00am EDT

Career Exploration Panel Rm 340 Franklin Hall

12:00pm EDT

Lunch - KSU Fork in the Road Food Truck (Provided by: IT Network & Telecomm Services) Outside Franklin Hall

1:00pm EDT

Team Building I (EUSS / AFS)LIMITED Rm 312 Franklin Hall

2:00pm EDT

Customer Service / Difficult Customers / Ticketing Theory Rm 340 Franklin Hall

3:00pm EDT

Troubleshooting Theory Rm 340 Franklin Hall

8:00am EDT

Intro to MacLIMITED Rm 339 Franklin Hall Mac Troubleshooting Rm 340 Franklin Hall

9:00am EDT

Intro to WindowsLIMITED Rm 339 Franklin Hall Windows Troubleshooting Rm 340 Franklin Hall

10:00am EDT

Peer Leadership Rm 340 Franklin Hall Student LeadersLIMITED Rm 339 Franklin Hall

11:00am EDT

Phishing and Security Awareness Rm 340 Franklin Hall Security LeadershipLIMITED Rm 339 Franklin Hall

12:00pm EDT

Lunch - Baked Potato Bar (Provided by: The Office of the President) Rm 340 Franklin Hall

1:00pm EDT

Data Center Tour *LIMITED Rm 140 Library

8:00am EDT

Advanced Wireless TroubleshootingLIMITED Rm 339 Franklin Hall Intro to Network / Telecomm Rm 340 Franklin Hall

9:00am EDT

3D printing Rm 340 Franklin Hall Network AutomationLIMITED Rm 317 Franklin Hall Security Escape RoomFILLING Rm 314 Franklin Hall Security Escape Room Rm 312 Franklin Hall

10:00am EDT

Intro to ArduinoLIMITED Rm 339 Franklin Hall Security Escape RoomFULL Rm 314 Franklin Hall Security Escape RoomFULL Rm 312 Franklin Hall

11:00am EDT

Teams / O365 (New) Rm 340 Franklin Hall

12:00pm EDT

Lunch - Hungry Howie's Pizza Rm 340 Franklin Hall

1:00pm EDT

Student Tech Expectations, + Documentation Rm 340 Franklin Hall

2:00pm EDT

Differential Diagnosis I & II Rm 340 Franklin Hall